Medicine Export – Terms & Conditions
Thank you for choosing us! We genuinely care about your experience and want to ensure you're informed and comfortable every step of the way. Please take a moment to read through our terms below:
- Delivery Time
• International: 15–18 working days
• Domestic: 4–6 working days - Bulk Orders
• Bulk parcels may be split based on weight for safe and efficient delivery. - Unsuccessful Delivery & Reshipment
• If a delivery fails, we’ll arrange a reshipment.
• Reshipment Policy: We cover 50% of the product cost; you cover the other 50% + full shipping charges. - Packaging
• All orders are packed securely and discreetly.
• Special packaging requests? Let us know—we’ll do our best to accommodate. - Tracking Info
• Tracking details shared within 48 hours of dispatch.
• Please allow 2–3 days for the tracking link to become active. - Refunds & Exchanges
• No refunds once an order is placed.
• Exchanges allowed only before dispatch.
• Want to upgrade to a higher-priced item? Just pay the difference in advance. - Payments
• 100% advance payment required (no COD).
• Please share a payment screenshot to confirm your order—orders without proof will be cancelled. - Product Authenticity
• We only sell genuine and authentic products. No counterfeits, ever. - Order Processing
• Orders begin processing only after payment confirmation from our accounts team. - Force Majeure
• Delays due to natural events or unforeseen issues (like strikes or disasters) are beyond our control. - Your Responsibility
• Please double-check your shipping info. We can’t be responsible for delays caused by incorrect details. - Policy Updates
• We may update our terms occasionally. Changes will be posted on our website. Continued use means you agree to the latest version.
By placing an order, you confirm that you’ve read and agreed to these terms. We're always here to help and are committed to making your experience smooth, safe, and reliable. 🤝
Thank you for trusting us!
